Terms & conditions

Once you have ordered and paid for your goods at blackravioli.com, you will receive confirmation of the receipt of your order, and acceptance of your online payment.

Warranty

All of our products sealed units and are maintenance free providing they are used in the specified manner.  If your product is found to have a defect at any time during its period in operation, please contact shop@blackravioli.com.

Price and payment

Prices
The price applicable is the price in UK £ established on the website Shipping page on the date of order. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery
Delivery charges are presented on the website Delivery section.

Payment
We accept payment by Worldpay. Payments to Worldpay are made in UK £, or the equivalent sum at the time of ordering in US $, or Japanese yen.

Your credit/debit card will be pre-authorised for payment at the time of ordering. As part of this authorization process, your bank will place a hold on your account for the purchase amount of the order. The hold will be removed after a number of days determined by your banking institution. You will not be charged for the goods until they have been shipped.

The Worldpay payment solution used by Sailforth Ltd is based on the SSL standard, which means that your information submitted in connection with the payment transaction is protected by encryption.

Should your order be rejected for any reason, a refund will be made to your card immediately.

Prices are subject to change without notice and we accept no responsibility for typographical errors.

Complaints

Any complaints will be handled by our customer service in accordance with the relevant national legislation.

Please contact through shop@blackravioli.com.

Defective goods

If any errors or defects should occur with Sailforth Ltd products, you may claim remedy in accordance with statutory law on the sale of consumer goods.

Personal information

To ensure that your card and personal details are not being used without your consent, Worldpay will validate your name, address and other personal information during the order process against third party databases. By accepting these terms and conditions you consent to such checks being made.

In performing these checks, personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. This is done only to confirm your identity and all information provided by you will be treated in accordance with the Law

Electronic communications

When visiting blackravioli.com or sending blackravioli.com emails, you are communicating electronically with Sailforth Ltd. Sailforth Ltd communicates with the Customer by via blackraviol.com e-mail or by posting notices on the blackraviol.com website. For contractual purposes you consent to receive electronic communications from Sailforth Ltd, and agree that all agreements, notices, disclosures and other electronic communications that Sailforth Ltd provides, satisfies any legal requirement that such communications must be in writing. This clause does not affect any mandatory rights you might have.

Limitation of liability

These limits do not supersede your statutory rights. For products purchased on this site, except for claims of personal injury or death, the maximum liability of Sailforth Ltd shall not exceed the actual purchase price of the product. Sailforth Ltd shall not be liable for special, incidental, consequential, or indirect damages.

Portrayal of products

While every effort has been made to portray products accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens. Sailforth Ltd makes reservations for any typing errors which may occur on the website.

Severability clause

Should one or more of these Terms and Conditions be deemed unlawful and invalid and thus not enforceable, this will not affect the validity and enforcement of the remainder of the Terms and Conditions.

Agreement to use this site

Notice
Please carefully read these legally binding Terms and Conditions, your use of www.blackravioli.com constitutes acceptance of these Terms and Conditions.

By accessing or using the Site in any manner, including, but not limited to, visiting, shopping, browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalised terms are defined in this Agreement.

If you disagree with these terms and conditions or any part of these terms and conditions or our Privacy Policy, you must not use this website.

Intellectual property
The Site and its original content, features and functionality are owned by Sailfoth Ltd and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Copyright restrictions
All trademarks, logos, images, website addresses, product or model names or derivations featured in this and other websites that are the property of Sailforth Ltd. Any use of these trademarks is prohibited unless permission is sought and subsequently granted in writing by the trademark holder.

Other product and company names mentioned within this website may be the trademarks of their respective owners and are subject to the terms of their registration.

Sailforth takes no responsibility for the content of external Internet sites referred to on blackravioli.com site.

Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as non-confidential and non-proprietary information.

Links to other sites
Sailforth Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of third-party sites or services that maybe referenced within this site.

Restricted access
Sailforth Ltd reserves the right to restrict access to areas of this website, or indeed the entire website.

Use of your personal data
Upon requesting further information by completing forms provided on this site you will be given the opportunity to receive regular updates from Sailforth Ltd. You may subsequently opt out at any time.

If there is any conflict between these Terms and Conditions and rules and/or specific terms of use that apply to specific material, then the latter shall prevail.

These terms and conditions shall be governed and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Courts of Scotland.

If these Terms and Conditions are not accepted in full, the use of this site must be terminated.

No warranties
This site and the information, names, images, pictures, logos regarding or relating to Sailforth Ltd, its sub-brands and or associated companies are provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied.

In no event will Sailforth Ltd be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.

Sailforth Ltd does not warrant that the functions and material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

While Sailforth Ltd has made reasonable efforts to ensure information and graphics are accurate at the time of inclusion, this could contain technical inaccuracies, typographical errors or may be out of date when accessed by the user.

Governing law
These Terms and Conditions are governed and construed in accordance with applicable law. Any disputes will thus be settled by ordinary courts of law.

Changes to this agreement
Sailforth Ltd reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you subsequently do not agree to any of this Agreement or any changes to this Agreement, discontinue any use of the Site immediately.

Contact
For any other information, please use the email form on our Contact page

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